How to Obtain 1800 Numbers

1800 numbers are toll-free numbers that allow existing or potential customers to contact your business for free. The caller is not charged if the call is made from a fixed line phone anywhere in Australia. Calls made from mobile phones are charged as per the policy of the service provider. The owner of a toll-free number pays for incoming calls at subsidised rates.

Too free numbers are meant for domestic dialling and generally not available to people calling from outside Australia.

Customers take 1800 numbers for granted these days. Toll-free numbers are synonymous with business success and companies not having one are not taken seriously. 1800 numbers are cherished because they lend instant credibility to a business regardless of its actual state of affairs.

Toll-free 1800 numbers that are easy to remember are known as smart numbers. In addition, there are alphanumeric equivalents of phone numbers; numbers that spell the name of a company. For example, 1800-749927 is easy to remember as 1800-PIZZAS.

All phone numbers are owned by the Australia Communications and Media Authority (ACMA), a department of the federal government. ACMA auctions smart numbers. As such, all toll-free 1800 numbers and local rate 1300 numbers are earmarked for future sale if not already sold at an auction held by ACMA.

Smart numbers can be obtained directly from ACMA. However, the reality is that most good smart numbers have already been bought by companies in the business of reselling or leasing toll-free numbers. If you are looking for a smart 1800 numbers, make sure that you buy directly or choose one that a phone word company is offering. If you enquire if the number is available, there is a chance that the company will purchase and resell to you if it is available from ACMA.