Additional Services Offered by some Business Phone Systems

Your business phone systems should be such that they help you to run that business more efficiently, save money and improve your customer service. The latter is important because without customers there will be no business. So what are some of the additional services that some business phone systems offer?

* Some business phone systems offer on hold message recording services. This means that you can get a professional to speak and record your specific messages so that your business sounds really professional. Most staff do not have the skills to produce a professional sounding message. They may halt halfway through, sniff or cough, or not put the emphasis where it should be. Professional speakers will deliver a message that flows smoothly and gets your message across in a professional manner.

* Equipment finance is another service offered by the providers of some business phone systems. Not every business can afford to finance their office phone system all at once. Financing makes things easier.

* Not all business phone systems can be upgraded as your business expands. The best ones will allow you to upgrade at no extra cost and with no downtime. They also allow you to downgrade if necessary, and so save money if business slumps.

* If you can use a business phone through your internet connection you stand to save money, but you may also need to have a landline. The best business phone systems will offer both broadband access and a landline in case the power goes out. This will save any downtime due to blackouts.

Keeping Connected with Avaya IP Office

Traditionally, the small or medium size office did not have access to the same functionality with their phone systems as larger offices had due to the cost of installation and running the various systems. But with the advent of the Avaya ip office system all that changed. The Avaya ip office system of communications was created especially for smaller businesses and offers the same functionality as larger ones have enjoyed for years.

But it does not stop there. Avaya update and create new things all the time and this has happened recently with the introduction of the new one-X Mobile Preferred for Avaya ip Office. Since many people depend on their Android devices for communications, this mobility application allows access to a wide range of capabilities. So what features can the Avaya ip office update now offer?

* Conference management. You can not only contact several people at once, but you can mute, drop, add and view all or any participants.

* Presence availability. This allows users to show whether and when they will be available to co-workers. Specific times for availability can be shown and others can receive an alert when their colleague is available.

* Instant messaging to more than one person at a time using a corporate directory.

* Visual voicemail so that users can see business voicemail as it comes in along with date and time details. Calls in progress can be accessed.

So if you wanted an Avaya ip office communications system that could be used with your Android device, this would appear to be the ideal solution. But if you have an iPhone, then you may have to wait until another application is out to suit those mobile phones – and it won’t be long.

Mobility and Telephone Systems

We all know that we can do a lot of things on the go with smart phones and tablets that are now so easily available across the world. But there is still a need to be connected to the telephone systems when you are operating in the field. This is the gap that has been filled by some of the latest telephone systems that you can find in the market.

The major advantage of telephone systems that allow you to get mobile is that you can accomplish so much more on the move. You do not have to sit waiting to get back to office to start making the calls that you need to. And you can do this without having to create duplicate telephone systems on your mobile device and the office phone.

The fact is that the latest telephone systems can be synchronised with other devices and therefore you are able to work on the field as if you were sitting in the office itself. The IP telephone systems allow you to plug in from any place across the world and you shall be able to take the conference calls that you have on schedule.

The best feature that you can find on these telephone systems is the ‘find me’ feature. Gone are the days when the telephone systems paged the recipient of the call. These telephone systems actually find you and connect the call to your smart mobile phone that has a GPS system. These telephone systems do make working far more efficient than before.

Buying Phone Systems for Your Office

The requirements of each office are different. This is true in terms of the systems it needs, the kind of office administration office equipment that is required and the sophistication of the phone systems too. Consider a situation where you are trying to set up a small home office. The kinds of office systems that you need to buy are likely to be relatively basic in nature. On the other hand, if you are setting up a location for a large firm, you are likely to require the top of the line phone systems with the right kind of capacity in order to fulfil the requirements.

Before you venture out into the market looking for phone systems, you need to be sure about the kind of equipment that you need. This does not mean that you need to know the brand and the model of the product that you are going to buy. What you need to know are the features that you will need in order to run your business efficiently and professionally.

Some of the phone systems that are available in the market today are extremely advanced. You do not have to buy a larger system to get all the features that you want. Some phone systems that are meant for less than 5 employees are also sophisticated enough so that you get all the features that you are looking for.

The two main things that affect the cost of phone systems include number of features and capacity. So do make sure that you know what you are looking for before you go out searching.

Top Reasons to Choose a Hosted PBX Phone System

People do not choose a PBX every now and then and therefore it is important that you make the right choice the first time. The latest option that people are choosing these days is the hosted PBX phone system. The high levels of costs involved with buying a PBX are enough to convince anyone that this is one process that you need to think about.

The option of the hosted PBX phone system is something that many people are choosing. The great thing about this the hosted PBX phone system is that you do not really have to buy it anyways. The PBX is hosted by another company that allows you to use it like it allows its other clients to. The entire concept of sharing a host ensures that the fixed costs are shared without having to bother about the details.

When you use a hosted PBX phone system you also know that the responsibility of maintaining the PBX does not lie on you. This means that you can be free from any responsibility with regards to this. However you do have some responsibility when you are deciding the specific the hosted PBX phone system to purchase.

Choose the hosted PBX phone system company with care so that you do not have to repent later through the year. Check the credentials of the company and speak to some of the large clients of the company if there are any. But if you make this decision well, you shall be glad you chose the the hosted PBX phone system option.

Features of the Galaxy Tablet

The Galaxy Tablet uses the android platform to bring a large number of applications on to your phone. It can be seen that the only contender that seems to be inching its way towards the iOS is the Samsung Galaxy Tablet along with the other smart phones and the phone cum tablet that the company has to offer.

One of the most attractive features of the Galaxy Tablet is that it is not priced at such high levels as the iPad. This makes it more viable for a large number of people who have been putting off their decision to buy a tablet due to the cost.

It is also know that the iOS is a closed system and while that might offer you higher levels of privacy and security, it does not allow you to download things easily on to your system. The Galaxy Tablet uses ‘Ice Cream Sandwich’ and has a dual processor. This makes running multiple applications of the Galaxy Tablet easier and faster. The large screen size is a great option for those who like things large.

The only negative that is evident for the Galaxy Tablet is that it is a relative new comer in the tablet industry in comparison to the number of years that the iOS devices have been around. However, good news for Android supporters is that the Galaxy Tablet and other such devices are making sure that Android catches up fast with the current platforms. Already the remote access features along with some unique applications are making some noise in the marketplace.

Business Broadband – Aspects You Need to Think About

Unless you think in detail about the kind of business broadband that you need for your office, there is a high likelihood that you may land up with something that gives you loads of issues later. Web pages may take ages to download, the business broadband connection may get dropped repeatedly and cause a lot of other issues. Incidents such as these can only lead to inefficiencies and ultimately loss of clients and business.

To ensure that the business broadband that you choose is perfect for your business needs, you need to check some attributes of the business broadband that you are selecting. These have been discussed below.

- Download limit – When you are using a limited download option you need to be careful about the limit that you choose. Too little and you may face a situation where the connection is cut off after the business broadband download limit has been reached. While a limited business broadband option may costs slightly less, the convenience of an unlimited business broadband is far higher.
- Speed – The speed of the business broadband that you experience will be dependent on the number of people that use it simultaneously. This is why you need to mention this figure to the business broadband supplier in order to get the right kind of bandwidth for your business requirements. You will also need to keep in mind the amount of downloads that you need to do and the kind of activity that employees shall engage in.
- Cost – There is no doubt that the cost of the business broadband matters. However, you need to understand that the download limit, bandwidth and the speed are factors that need to be considered before the cost if you want an efficient business.

Benefits of 1800 Numbers for Businesses

There are specific cues that customers pick up with regards to new businesses. Since there is a large amount of competition in each and every industry that there is, one needs to stay on top of things in order to be efficient and successful. One of the cues that customers look for is the level of customer service and there is no better way to get great with this aspect of business than to get 1800 numbers.

1800 numbers create the perfect image for your company and it is seen as one that is serious about customer service and feedback. The fact that you have 1800 numbers for your business implies that you are eager to hear about the issues that customers are facing so that you can incorporate the required changes into your product or service package.

Most people tend to believe that 1800 numbers are great for customers but they cost a lot to the company. While it is true that the entire charge of 1800 numbers is placed onto the receivers end, it is also true that the losses that you incur due to missed feedback and missed inquiry calls are greater. Using 1800 numbers to get the right kind of feedback can help you shape the future of your business in the right manner. Companies that use 1800 numbers are customer focused and they know the manner in which to use this convenience that technology offers now.

There is no doubt that you may feel a little uncomfortable while changing over to 1800 numbers in the beginning. But this is a short lived phase after which you shall wonder how you ever managed without them.